Consulting Services Refund Policy

At MedLink Asia, we are dedicated to providing exceptional consulting services to our clients in the healthcare sector. We understand that our clients have high expectations, and we strive to meet and exceed those expectations. Our refund policy is designed to ensure that our clients have confidence in the quality of our services.

Eligibility for Refunds:

1. Timeframe: Refunds will be considered for services not yet rendered or for services that have not been fully utilized within 48 hours of the original purchase date.

2. Service Condition: Refunds will only be granted if the services have not been commenced or if the client is not satisfied with the initial consultation and decides not to proceed further.

3. Documentation: Please provide the original receipt or proof of purchase with your refund request.

4. Communication: Clients must communicate their intention to request a refund in writing to our customer service team within the specified time-frame.

Refund Process:

1. Request: Contact our customer service team at refund@medlinkasia.com to initiate a refund request.

2. Review: Our team will review the request and determine the eligibility based on the services provided and the terms outlined in the original service agreement.

3. Approval: If the refund is approved, the client will be notified, and the refund will be processed.

4. Refund Issuance: The refund amount will be returned to the client's original payment method within 7-10 business days after approval.

Exceptions:

• No refunds will be given for services that have been partially or fully rendered unless there is a breach of contract on our part.

• Refunds for consulting services are not applicable if the client has not provided clear and actionable feedback regarding their dissatisfaction within the initial consultation period.

Digital Products and Services:

• For digital products or services that are part of our consulting package, refunds will be considered on a case-by-case basis within the first 7 days of purchase. After this period, no refunds will be given.

Disclaimer:

This policy is subject to change at any time. For the most current version of our refund policy, please visit our website or contact our customer service team.

Contact Us:

If you have any questions or concerns about our refund policy, please do not hesitate to reach out to us. We are here to help and ensure your satisfaction with our consulting services.

Thank you for choosing MedlinkAsia for your healthcare consulting needs!